FAQs

 Shipping

FREE DOMESTIC STANDARD SHIPPING ON ALL ORDERS $100 AND OVER. 

Otherwise, KnitPal charges a flat shipping rate at $7.95 using a standard service by USPS. The delivery time is 1-8 days. We are shipping from Moorpark in Southern California.

***The above rate only applies yarn and yarn kits. Knitpal’s knitting needle sets will be fulfilled by Amazon. 

We are the only source of luxury hand-dyed team-spirited yarn and kits 

 Processing time for orders

We pay obsessive attention to the details. We ship within 3-5 business days for in-stock items. Should you rush for your order, contact us directly, we will do our best.

 I am having a problem with one of your patterns. Can you help me? 

Please join us at KnitPal"s private online community at Facebook where you can ask questions and get support.  

 I didn't find the team colors I am looking for. Can you help me? 

We are crafting new colors for you. Subscribe our newsletter and get notified once the new colors became available.

 Free return policy 

Your satisfaction is guaranteed! If for any reasons, you are not happy with the order, please contact us. We help you with return postage :-)