100% FREE RETURNS & EXCHANGES
I understand people change their mind from time to time. We offer the most customer-centric returns and exchange policy in the craft industry - free returns or exchanges within 30 days of receiving your order. I hope you enjoy shopping with us.
A Few Common Exceptions:
- You are responsible for any loss or damage during shipment.
- We do not guarantee that we will receive your returned item.
- Discounted items are final and cannot be returned or exchanged
- Returned items must have no visible signs of wear or use
To Initiate a Return:
Step 1: Locate your order number and contact us using below Return Portal.
Step 2: Ship the items in the original condition via USPS Priority Mail to an address to be provided once the return request is received.
Step 3. We will process a full refund plus the USPS postage within 2-3 days once the returned item(s) has arrived.
To Initiate an Exchange:
Step 1: Locate your order number and contact us using below Return Portal. Please indicate the item you intend to exchange with.
Step 2: Ship the item(s) in the original condition via USPS Priority Mail to an address to be provided once the return request is received.
Step 3: I will refund you the USPS postage and ship you the new items within 2-3 days once the return item(s) has arrived.
It is pretty simply. Right!! Thank you for checking us out :-)