100% FREE RETURNS & EXCHANGES

I understand people change their mind from time to time. We offer the most customer-centric returns and exchange policy in the craft industry - free returns or exchanges within 30 days of receiving your order. I hope you enjoy shopping with us.

A Few Common Exceptions:

  1. You are responsible for any loss or damage during shipment.
  2. We do not guarantee that we will receive your returned item.
  3. Discounted items are final and cannot be returned or exchanged
  4. Returned items must have no visible signs of wear or use

To Initiate a Return:

Step 1: Locate your order number and contact us using below Return Portal.

Step 2: Ship the items in the original condition via USPS Priority Mail to an address to be provided once the return request is received.

Step 3. We will process a full refund plus the USPS postage within 2-3 days once the returned item(s) has arrived.

To Initiate an Exchange:

Step 1: Locate your order number and contact us using below Return Portal. Please indicate the item you intend to exchange with.

Step 2: Ship the item(s) in the original condition via USPS Priority Mail to an address to be provided once the return request is received. 

Step 3: I will refund you the USPS postage and ship you the new items within 2-3 days once the return item(s) has arrived.

It is pretty simply. Right!!  Thank you for checking us out :-)